Privacy Policy

Where this policy applies.

This Privacy Policy applies to information collected through the Vianna Commercial Services website at vianaservices.com, including pages used to request a quote, contact our team, inquire about services, or otherwise communicate with us online.

This policy does not govern information collected by third-party websites, applications, or services that may be linked from our website. Those third parties maintain their own privacy practices and policies.

Information you provide and information generated when you use the site.

Information you submit directly

When you submit a quote request, contact request, or similar form, we may collect information such as:

• Your full name.
• Your company or organization name, when provided.
• Your email address and telephone number.
• The service you are interested in.
• The city, service location, or property address you provide.
• Details about your property, cleaning needs, scheduling preferences, or project requirements.
• Any other information you voluntarily include in a message to us.

Information generated automatically

When you access the website, our hosting, security, or technical service providers may automatically receive limited technical information such as your IP address, browser type, device type, referring page, pages requested, and date or time of access. This information is generally used to deliver the website, maintain security, diagnose errors, and understand website performance.

Why we use the information we collect.

We may use personal information for purposes including:

• Responding to quote requests and service inquiries.
• Contacting you about a cleaning request, property, schedule, estimate, or service plan.
• Preparing or discussing customized cleaning recommendations.
• Providing, coordinating, improving, and supporting our services.
• Maintaining business records and customer communications.
• Protecting the website, our customers, and our business from fraud, abuse, spam, or security threats.
• Complying with applicable laws, regulations, legal processes, or valid governmental requests.

If you provide your contact information in connection with a quote or service request, you authorize Vianna Commercial Services to contact you regarding that request using the contact information you submitted.

When information may be provided to others.

We do not sell the personal information you submit through our website. We may disclose information only when reasonably necessary for legitimate business or legal purposes, including the following situations.

Service providers

We may use third-party providers to help operate our website and process online submissions. For example, website forms may be processed through Formspree. Information submitted through a form may therefore be transmitted to and processed by that service provider in order to deliver the submission to us.

Legal and safety requirements

We may disclose information when we believe disclosure is required by law or reasonably necessary to protect the rights, property, safety, or security of Vianna Commercial Services, our customers, website users, or others.

Business changes

If Vianna Commercial Services is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

Cookies, browser features, and third-party resources.

The website may use cookies, local browser storage, or similar technologies when they are needed for website functionality, security, performance, or user experience. Third-party resources used by the site may also receive technical information when your browser connects to those services.

You can control cookies through your browser settings. Disabling certain browser features may affect how some parts of a website function. If we materially expand our use of analytics, advertising technology, or other tracking tools, we may update this policy to describe those practices.

How long information may be kept.

We retain personal information for as long as reasonably necessary to respond to your request, provide or support services, maintain appropriate business records, resolve disputes, enforce agreements, meet legal obligations, and protect our legitimate business interests.

Retention periods can vary depending on the type of information, the nature of your relationship with us, and applicable legal or operational requirements.

How we work to protect information.

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, internet transmission, storage system, or security measure can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through general website forms unless it is specifically requested and an appropriate secure method is provided.

Your options regarding your information.

Depending on your location and applicable law, you may have rights or choices concerning personal information we maintain about you. You may contact us to request that we review, correct, update, or delete information you previously submitted, subject to legal, contractual, or recordkeeping requirements.

You may also ask us to stop using your contact information for non-essential follow-up communications. We may still retain or use information where reasonably necessary to complete a requested service, maintain required records, protect legal rights, or comply with law.

This website is intended for business and service inquiries.

Our website and services are not directed to children under 13, and we do not knowingly request personal information from children under 13 through our service inquiry forms. If we learn that such information was submitted to us, we may take reasonable steps to delete it where appropriate.

Other websites have their own privacy practices.

Our website may include links to third-party websites or services. Vianna Commercial Services is not responsible for the privacy, security, availability, or content practices of third parties. We encourage you to review the privacy policies of any third-party service you choose to use.

We may update this policy as our website and practices evolve.

We may revise this Privacy Policy from time to time to reflect changes in our services, website features, service providers, business practices, or legal requirements. When we update the policy, we will revise the “Last updated” date shown at the top of this page.

Your continued use of the website after an updated policy becomes effective is subject to the revised policy.

Questions about privacy or your information?

If you have a privacy question or want to make a request regarding information you submitted through the website, contact Vianna Commercial Services through our Contact page. Please provide enough information for us to identify and respond to your request.